Cake FAQ and CANCELLATION policy
-Do you have any Gluten Free cakes?
Yes! We have a delicious flourless salted chocolate & buffalo curd cake. Please note that we do our best to keep our Gluten Free cakes exactly that, however they are prepared on equipment and in kitchens that handle gluten.
-Do you make Vegan cakes?
Currently we do not offer any vegan Cakes
-How long do you need to make my cake?
Currently we need a minimum of 72 hours between order and pick up
-Where do i pick up from?
Our bakery All Are Welcome at 190 HIgh Street Northcote
-What time can i pick up from?
On the day you have chosen to pick up, your cake will be available from the time we open, 7am Monday - Friday and 8am Saturday & Sunday
-Can i cancel my order?
Yes you can but we have time limits on cancellation, please see below for further details.
CAKE CANCELLATION POLICY
Once we receive your cake order it gets moved into our workflow, cakes take some time to make and as such at a certain point there is no going back so we have scaled the refund policy to match where the cake will be at within the 48 hour order to pick up time period.
-48-72 hours before pickup = 100% refund
-24 hours before pickup = 50% refund
-12 hours before pickup = sorry, no refund